Ask a Librarian

Got a question? Still can't find what you're looking for? Library staff are here to help you. We also welcome any feedback or suggestions on how we can improve the libraries.

Ask via email

You can contact the libraries via email. Submitted queries are checked each business day. Please note: This service is provided primarily for Whitehouse students, staff, UNILINC member libraries and their patrons. Whitehouse cannot guarantee a response to other queries and apologises for any inconvenience.

e-mail Sydney: 
e-mail Melbourne:

Ask via phone

If you would prefer to phone, please call during business hours:

1300 551 433 (toll free from Australia)  

John Henry Library, Sydney: 
(02) 9267 8799 
International: +612 9267 8799

Melbourne Campus Library: 
(03) 9600 3625
International: +613 9600 3625

Ask In Person

If you would prefer to talk to a librarian in person, please come and see us:

John Henry Library is situated on Ground floor, 2 Short Street, Surry Hills, Sydney
Melbourne Campus Library is situated on Level 4, 672 Bourke Street, Melbourne

You can make an appointment with the librarian or visit the library during our opening hours:

Sydney: Monday to Friday 8:30 am - 5:00 pm. 
Melbourne: Monday to Friday 8:30 am - 5:00 pm

Make an Enquiry